How does it work?



Victims of crypto crimes submit details of their case

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We flag the reported cases to alert a network of blockchain services in order to prevent them receiving the defrauded crypto

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Claims will be visible to our investigation partners that may contact the victim to assist in the recovery of the stolen assets

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Have You Been Scammed Online?

Start your Recovery

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About Us

We are dedicated to helping victims of crypto crimes by connecting them with a global network of expert investigators. Our mission is to provide hope and recovery options for those who have lost their funds to crypto fraud. With a proactive and transparent approach, we aim to be a beacon of support and recovery in the challenging world of cryptocurrency crime. Don't lose hope—our network of skilled investigators is here to assist you.

  • Our Experience
  • Why Us?
  • Our Approach

With years of expertise in the field of cryptocurrency and blockchain technology, our team of skilled investigators has successfully assisted numerous victims in recovering their stolen assets. We leverage advanced tools and methodologies to trace and reclaim defrauded funds, ensuring a thorough and effective recovery process.

We stand out due to our extensive network of global investigators and blockchain services. Our collaborative approach and cutting-edge techniques make us a trusted partner in crypto recovery. Our commitment to transparency, efficiency, and dedicated support ensures that you receive the best possible assistance in retrieving your lost funds.

  • Case Submission

    Victims of crypto crimes submit details of their case.

  • Alerting Network

    We flag the reported cases to alert a network of blockchain services, preventing them from receiving the defrauded crypto.

  • Investigation

    Claims are made visible to our investigation partners, who may contact the victim to assist in the recovery of the stolen assets.

All-in Solution

The process

Initial investigations

Once you’ve instructed us, we’ll kick off right away. Using proprietary methodologies and investigative technologies, we’ll start by trying to locate the stolen assets, establish whether fraud has taken place, and ascertain whether the funds are recoverable. We’ll then carry out an initial legal review into the prospects of success in recovering the assets.

If you’re not insured, we’re often able to offer a fixed fee for this initial work, with no obligation for you to continue to engage us.

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Disclosure

If we’re both still happy to continue pursuing the case, we’ll enter into a damages-based agreement (DBA) with you, usually on a 30% recovery basis (this is far lower than market standard). We would then usually seek to obtain disclosure orders and freezing injunctions against the exchanges that facilitated the relevant transaction(s), which helps us to more precisely locate – and subsequently protect – the stolen crypto assets.

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Legal proceedings

Next, we’ll commence legal proceedings against the fraudsters, which is possible even if they cannot be specifically identified. If the fraudsters fail to respond, judgment will usually be given in your favour (this is often a straightforward procedural step).

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Enforcement

Once the funds have been located, we’ve proven fraud, frozen the assets and obtained judgment, we can then enforce the judgment to recover the frozen assets (usually from a digital wallet, in these circumstances). This process, if not defended, usually takes six to nine months from start to finish.

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Frequently asked questions

Just find your answers below
  • What is Crypto Recoup Experts ?

    The Crypto Recoup Experts project is a shared intelligence and asset tracing service dedicated to victims of cybercrimes and companies related to asset recovery. We connect the victims of cybercrimes with our investigation partners that may be willing to help to recover the stolen cryptocurrency in the future. CoinSafe Recovery may assist the investigation partners in the process of the recovery of lost assets with the use of our superior asset tracing technology. However, we cannot guarantee that investigation partners may be willing to conduct an end-to-end investigation and asset recovery of any particular case. The reported stolen funds may be traced via our algorithms. Crypto Recoup Experts may add the reported fraudulent addresses to its database. Once we flag the hackers'/scammers' addresses in our database, it will be visible to our clients and partners. Additionally, Crypto Recoup Experts may issue an alert to blockchain services (i.e. exchanges) receiving stolen funds.

  • Why is it worth submitting a claim?

    Three simple reasons:
    1. Your claim will be visible to our global network of investigators that may contact you and help to recover the stolen cryptocurrency in the future.
    2. The reported fraudster address may be added to the Crypto Recoup Experts database. Once we flag the hackers’/scammers' addresses in our database, it will be visible to our clients and partners. For example – the exchange that is our client can identify the hacker's address (provided by a hacking victim to our service) and take decisive action e.g. freeze the funds.
    3. Crypto Recoup Experts may also identify that the stolen funds were transferred from scammers' address to the cryptocurrency exchange that is our client or partner and may send a notification informing the exchange that the funds came from a hack/scam and ask them to freeze the funds.

  • What are the chances that the investigators would like to help recover my stolen cryptocurrency?

    Once the claim has a status 'received', it will be visible to Crypto Recoup Experts investigator partners. Cases with losses above $10K and where a claimant provided all requested evidence, are most likely to be investigated. However, it is possible that the investigators would like to file a class action and collect a large number of claims from one certain scam. Therefore, even reclaiming the assets of small-value cases may be successful in the future.

  • How to avoid being scammed?
    • Do not trust the investing websites offering you quick and large returns – most of them are scams.

    • Download your wallet updates or IOS/Android apps only from trusted websites and sources. Please always check twice if you are downloading the updates or app from a legitimate source. Be aware that even trusted sources, like official app stores, may be used by hackers.

    • Do not provide anyone with the private key or login credentials to your wallet or exchange account – always keep it safe,- preferentially off the internet and off digital devices.

    • Be aware of newly met investors who offer you fast and effective profits. Please note that there are many accounts of fake cryptocurrency traders on LinkedIn, Instagram, Telegram or Facebook.

    • Be aware of newly met people on dating apps that promise you fast and effective profits. Many of them are scammers and pretend to be people they are not.
  • What do you mean by saying that the reported fraudster address may be flagged in Crypto Recoup Experts 's database?

    The Crypto Recoup Experts service enables the victims of cybercrimes to not only add their claims to the investigators panel but also flag the reported address(es) in Crypto Recoup Experts 's database. Once we flag the hackers’/scammers' addresses in our database, it will be visible to our clients and partners. For example – the exchange that is our client can identify the hacker's address (provided by a hacking victim to our service) and take decisive action e.g. freeze the funds. Crypto Recoup Experts may also identify that the stolen funds were transferred from scammers' address to the cryptocurrency exchange that is our client or partner and may send a notification informing the exchange that the funds came from a hack/scam and ask them to freeze the funds.

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What our customers say

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